Returns Policy

 

 

 

 

 

Change of Mind Returns

A1 Audio offers a 30 day return policy on all products purchased through our website. If you change your mind or find a product is not suitable for its indended purpose, you may return it to us within 30 days, and A1 Audio will refund the unit price of the item. Products must be received back to us in 'as new condition' with all original packaging, or a 20% restocking fee may occur. It is the responsbility of the buyer to arrange and pay for the return shipping, though we can offer the use of our freight account to help minimise the cost of return. Shipping costs are not-refundable for 'change of mind' returns.

Warranty Returns

A1 Audio offers a minimum of a 1 year warranty on all products sold online and from our storefront, with some goods also having an extended manufacturers warranty. In the event of a warranty return, we agree to pay the return postage costs.

Please contact us before returning any product.